Privacy Policy

Mingalar Thukha (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you browse or place orders on our storefront.

1. Information we collect

• Account & contact data: name, phone number, email, login credentials, and saved addresses.
• Order data: products ordered, quantities, payment method references, delivery preferences, and order notes.
• Donation-related data (if applicable): donor notes, requested donation dates, and recipient information you provide.
• Technical data: device/browser type, approximate location inferred from network, cookies or similar identifiers used for session, language preference, and basic analytics.

2. How we use your information

• Process, fulfil, and support retail or donate orders.
• Communicate about orders, payments, delivery, and customer service.
• Improve the storefront, prevent fraud/abuse, and maintain security.
• Comply with legal and accounting obligations.

3. Sharing

We may share information with payment providers, logistics partners, SMS/email service providers, and authorised staff who need it to operate the business. We do not sell your personal information.

4. Retention

We keep order and account records for as long as needed for fulfilment, after-sales support, dispute handling, and legal retention requirements, then delete or anonymise them where practicable.

5. Your choices

You may update profile/address information in your account, request correction of inaccurate data, or contact us to ask about access or deletion where applicable under local law.

6. Security

We apply reasonable administrative and technical measures to protect personal data. No method of transmission or storage is 100% secure.

7. Contact

For privacy questions, please contact customer service using the phone number or channels shown on our storefront.

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